IAO Level 2 Certificate for Transition To Working in Hospitality, Leisure, Travel and Tourism
603/6376/9
- Level: Level 2
- Type: Vocationally-Related Qualification
- Status: Available to learners
- Offered in England: Yes
- Awarding body: Innovate Awarding (Recognised)
- Total credits: 13
- Guided learning hours: 95
- Total qualification time: 130
- Assessment methods: Multiple Choice Examination, Portfolio of Evidence
Units (10)
| Unit | Level | Credits | GLH |
|---|---|---|---|
Introduction to the catering and hospitality industry RN5204/J/500/9043 |
Level 1 | 3 | 20 |
Principles of safe, hygenic and secure working environments in hospitality RN5204/F/618/3641 |
Level 1 | 2 | 16 |
Recognise and deal with customer queries, requests and problems RN5204/M/601/1508 |
Level 1 | 5 | 33 |
Applying for a Job RN5204/J/501/5893 |
Level 2 | 1 | 10 |
Building working relationships with customers RN5204/R/618/3739 |
Level 2 | 2 | 20 |
Deal with Arrival of Customers RN5204/D/601/5120 |
Level 2 | 4 | 32 |
Effective skills, qualities and attitudes for learning and work RN5204/J/618/3737 |
Level 2 | 3 | 22 |
Preparing for an Interview RN5204/H/501/5917 |
Level 2 | 1 | 10 |
Principles of preparing, cooking and finishing food RN5204/M/618/3649 |
Level 2 | 4 | 35 |
Teamworking skills RN5204/J/618/3740 |
Level 2 | 3 | 20 |