City & Guilds Level 2 NVQ Certificate in Rail Services (Passenger Services)
500/9568/7
- Level: Level 2
- Type: Occupational Qualification
- Status: Available to learners
- Offered in England: Yes
- Awarding body: City & Guilds Limited (Recognised)
- Total credits: 28
- Guided learning hours: 201
- Total qualification time: 280
- Assessment methods: Portfolio of Evidence
Units (22)
| Unit | Level | Credits | GLH |
|---|---|---|---|
Display promotional materials in the rail industry RN6142/D/601/7885 |
Level 1 | 1 | 2 |
Assist in the protection of revenue in the rail industry RN6142/L/601/7882 |
Level 2 | 2 | 12 |
Assist in the provision of a suitable environment for customers and other members of the public in the rail industry RN6142/M/601/7874 |
Level 2 | 1 | 9 |
Assist in the safe operation of trains in service RN6142/M/601/7888 |
Level 2 | 2 | 11 |
Contribute to the removal of accumulated waste in the rail industry RN6142/J/601/7878 |
Level 2 | 3 | 20 |
Contribute to the safe dispatch of trains from platforms RN6142/M/601/7891 |
Level 2 | 2 | 15 |
Couple and uncouple rail vehicles RN6142/D/601/7837 |
Level 2 | 1 | 6 |
Maintain a clean and tidy environment for rail customers and other members of the public RN6142/A/601/7876 |
Level 2 | 1 | 6 |
Maintain a safe and secure working environment in the rail industry RN6142/R/601/7818 |
Level 2 | 4 | 32 |
Maintain and develop personal knowledge, understanding and skills in the rail industry RN6142/D/601/7823 |
Level 2 | 2 | 8 |
Maintain effective working relationships with colleagues in the rail industry RN6142/L/601/7820 |
Level 2 | 5 | 36 |
Manage conflict in the rail industry RN6142/F/601/7894 |
Level 2 | 1 | 8 |
Obtain and communicate information in the rail industry RN6142/Y/601/7819 |
Level 2 | 5 | 40 |
Operate the automatic ticket barriers on the gateline RN6142/R/601/7883 |
Level 2 | 1 | 9 |
Prepare to undertake duties in the rail industry RN6142/F/601/7815 |
Level 2 | 2 | 18 |
Promote services and products in the rail industry RN6142/K/601/7873 |
Level 2 | 6 | 36 |
Provide a secure environment for customers’ property in the rail industry RN6142/H/601/7886 |
Level 2 | 2 | 15 |
Provide customer service in the rail industry RN6142/H/601/7872 |
Level 2 | 6 | 44 |
Provide travel products to customers in the rail industry RN6142/F/601/7880 |
Level 2 | 9 | 48 |
Respond to emergency situations on railway premises RN6142/A/601/7893 |
Level 2 | 2 | 15 |
Respond to out of course and emergency situations on platforms RN6142/T/601/7892 |
Level 2 | 3 | 20 |
Respond to out of course and emergency situations on trains in service RN6142/K/601/7890 |
Level 2 | 3 | 20 |