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Open Awards Level 1 Award in Customer Service (RQF)

603/6201/7

• Level: Level 1
• Type: Vocationally-Related Qualification
• Status: Available to learners
• Offered in England: Yes
• Awarding body: Open Awards (Recognised)
• Total credits: 7
• Guided learning hours: 62
• Total qualification time: 70
• Assessment methods: Portfolio of Evidence

Open official specification

Units (2)

Unit	Level	Credits	GLH
Customer Service RN5289/J/615/8644	Level 1	3	27
Dealing with Customer Queries and Complaints RN5289/F/615/9453	Level 1	3	27