iCQ Level 3 Diploma in Retail Skills (Management)
601/1726/6
- Level: Level 3
- Type: Occupational Qualification
- Status: Available to learners
- Offered in England: Yes
- Awarding body: iCan Qualifications Limited (Recognised)
- Total credits: 43
- Guided learning hours: 199
- Total qualification time: 430
- Assessment methods: Portfolio of Evidence
Units (23)
| Unit | Level | Credits | GLH |
|---|---|---|---|
Audit stock levels and stock inventories in a retail environment RN5325/A/503/5669 |
Level 3 | 6 | 28 |
Contribute to the continuous improvement of retail operations within own area of responsibility RN5325/D/503/5731 |
Level 3 | 10 | 47 |
Improve the customer relationship RN5325/H/601/1232 |
Level 3 | 7 | 47 |
Maintain the availability of goods on display in a retail environment to promote sales RN5325/L/503/5692 |
Level 3 | 6 | 30 |
Make effective decisions RN5325/F/600/9715 |
Level 3 | 3 | 10 |
Manage conflict in a team RN5325/R/600/9685 |
Level 3 | 3 | 20 |
Manage or support equality of opportunity, diversity and inclusion in own area of responsibility RN5325/M/600/9628 |
Level 3 | 4 | 20 |
Manage staff to receive goods in a retail environment RN5325/D/503/5681 |
Level 3 | 5 | 24 |
Manage the payment transaction process in a retail environment RN5325/R/503/5693 |
Level 3 | 9 | 43 |
Manage the prevention of wastage and loss in a retail environment RN5325/H/503/5732 |
Level 3 | 11 | 50 |
Monitor and help improve food safety in a retail environment RN5325/L/503/5675 |
Level 3 | 11 | 50 |
Monitor and maintain health and safety in a retail environment RN5325/M/503/5734 |
Level 3 | 13 | 60 |
Monitor and solve customer service problems RN5325/J/601/1515 |
Level 3 | 6 | 40 |
Monitor and support secure payment point use during trading hours RN5325/F/503/5737 |
Level 3 | 3 | 13 |
Organise and monitor the storage of stock in a retail environment RN5325/H/503/5682 |
Level 3 | 6 | 27 |
Organise the delivery of reliable customer service RN5325/Y/601/1230 |
Level 3 | 6 | 40 |
Plan, allocate and monitor work of a team RN5325/Y/600/9669 |
Level 3 | 5 | 25 |
Produce staffing schedules to help a retail team to achieve its targets RN5325/K/503/5733 |
Level 3 | 5 | 22 |
Promote continuous improvement RN5325/H/601/1554 |
Level 3 | 7 | 47 |
Set objectives and provide support for team members RN5325/M/600/9600 |
Level 3 | 5 | 35 |
Source required goods and services in a retail environment RN5325/T/503/5671 |
Level 3 | 10 | 52 |
Work effectively and support others in a retail organisation RN5325/H/503/5729 |
Level 3 | 10 | 50 |
Work with others to improve customer service RN5325/D/601/1553 |
Level 3 | 8 | 53 |