iCQ Level 3 Diploma in Retail Skills (Sales Professional)
601/0351/6
- Level: Level 3
- Type: Occupational Qualification
- Status: Available to learners
- Offered in England: Yes
- Awarding body: iCan Qualifications Limited (Recognised)
- Total credits: 43
- Guided learning hours: 181
- Total qualification time: 430
- Assessment methods: Portfolio of Evidence, Practical Demonstration/Assignment, Practical Examination, Task-based Controlled Assessment
Units (48)
| Unit | Level | Credits | GLH |
|---|---|---|---|
Advise customers on the fixing and care of tiles RN5325/R/503/5709 |
Level 2 | 6 | 35 |
Cash up in a retail environment RN5325/L/503/5711 |
Level 2 | 2 | 9 |
Check stock levels and sort out problems with stock levels in a retail environment RN5325/D/503/5678 |
Level 2 | 2 | 10 |
Demonstrate make-up and skincare products to customers at a beauty counter in a retail environment RN5325/T/503/5721 |
Level 2 | 4 | 15 |
Demonstrate products to customers in a retail environment RN5325/J/503/5688 |
Level 2 | 3 | 15 |
Finish bake-off food products in a retail environment RN5325/H/503/5679 |
Level 2 | 3 | 15 |
Finish meat products by hand in a retail environment RN5325/T/503/5668 |
Level 2 | 9 | 29 |
Glaze, coat or decorate bake-off products for sale in a retail environment RN5325/Y/503/5680 |
Level 2 | 3 | 15 |
Hand-divide, mould and shape fermented dough RN5325/T/601/4555 |
Level 2 | 4 | 21 |
Hand-process fish in a retail environment RN5325/K/503/5666 |
Level 2 | 6 | 21 |
Help customers to apply for a retail store’s credit card and associated insurance products RN5325/M/503/5717 |
Level 2 | 4 | 22 |
Help customers to choose delicatessen products in a retail environment RN5325/T/503/5718 |
Level 2 | 3 | 15 |
Identify and report the presence of pests, diseases and disorders RN5325/K/502/1511 |
Level 2 | 3 | 23 |
Maintain food safety while working with food in a retail environment RN5325/J/503/5674 |
Level 2 | 6 | 13 |
Maintain moisture levels for crops or plants RN5325/R/502/0854 |
Level 2 | 2 | 15 |
Merchandise plants and other relevant products RN5325/J/502/0771 |
Level 2 | 6 | 45 |
Operate a customer record card system on a beauty counter in a retail environment RN5325/A/503/5722 |
Level 2 | 2 | 8 |
Organise own work to meet a dough production schedule in a retail environment RN5325/A/503/5672 |
Level 2 | 10 | 48 |
Pick products in a retail environment to fulfil customer orders RN5325/R/503/5676 |
Level 2 | 4 | 19 |
Portion delicatessen products to meet customer requirements in a retail environment RN5325/A/503/5719 |
Level 2 | 2 | 9 |
Process greengrocery products for sale in a retail environment RN5325/M/503/5667 |
Level 2 | 7 | 17 |
Promote a retail store’s credit card to customers in a retail environment RN5325/R/503/5712 |
Level 2 | 3 | 12 |
Promote food or drink products by offering samples to customers RN5325/D/503/5714 |
Level 2 | 2 | 13 |
Provide a bra fitting service in a retail environment RN5325/Y/503/5694 |
Level 2 | 10 | 44 |
Provide nutrients to crops or plants RN5325/L/502/0853 |
Level 2 | 2 | 15 |
Provide service to customers in a dressing room in a retail environment RN5325/Y/503/5713 |
Level 2 | 3 | 16 |
Remove unwanted plant growth to maintain development RN5325/Y/502/1214 |
Level 2 | 5 | 38 |
Select, weigh and measure bakery ingredients RN5325/D/601/4551 |
Level 2 | 3 | 16 |
Audit stock levels and stock inventories in a retail environment RN5325/A/503/5669 |
Level 3 | 6 | 28 |
Contribute to the continuous improvement of retail operations within own area of responsibility RN5325/D/503/5731 |
Level 3 | 10 | 47 |
Deputise for the leader of a retail team RN5325/Y/503/5730 |
Level 3 | 11 | 55 |
Help customers to choose alcoholic beverages in a retail environment RN5325/J/503/5710 |
Level 3 | 10 | 53 |
Help customers to choose specialist products in a retail environment RN5325/M/503/5720 |
Level 3 | 8 | 34 |
Improve the customer relationship RN5325/H/601/1232 |
Level 3 | 7 | 47 |
Maintain the availability of goods on display in a retail environment to promote sales RN5325/L/503/5692 |
Level 3 | 6 | 30 |
Manage staff to receive goods in a retail environment RN5325/D/503/5681 |
Level 3 | 5 | 24 |
Manage the payment transaction process in a retail environment RN5325/R/503/5693 |
Level 3 | 9 | 43 |
Manage the prevention of wastage and loss in a retail environment RN5325/H/503/5732 |
Level 3 | 11 | 50 |
Monitor and help improve food safety in a retail environment RN5325/L/503/5675 |
Level 3 | 11 | 50 |
Monitor and solve customer service problems RN5325/J/601/1515 |
Level 3 | 6 | 40 |
Monitor and support secure payment point use during trading hours RN5325/F/503/5737 |
Level 3 | 3 | 13 |
Organise and monitor the storage of stock in a retail environment RN5325/H/503/5682 |
Level 3 | 6 | 27 |
Organise the delivery of reliable customer service RN5325/Y/601/1230 |
Level 3 | 6 | 40 |
Produce staffing schedules to help a retail team to achieve its targets RN5325/K/503/5733 |
Level 3 | 5 | 22 |
Promote continuous improvement RN5325/H/601/1554 |
Level 3 | 7 | 47 |
Source required goods and services in a retail environment RN5325/T/503/5671 |
Level 3 | 10 | 52 |
Work effectively and support others in a retail organisation RN5325/H/503/5729 |
Level 3 | 10 | 50 |
Work with others to improve customer service RN5325/D/601/1553 |
Level 3 | 8 | 53 |