iCQ Level 3 Certificate in Hospitality Retail Outlet Management
600/8262/8
- Level: Level 3
- Type: Occupational Qualification
- Status: Available to learners
- Offered in England: Yes
- Awarding body: iCan Qualifications Limited (Recognised)
- Total credits: 31
- Guided learning hours: 226
- Total qualification time: 310
- Assessment methods: Portfolio of Evidence
Units (10)
| Unit | Level | Credits | GLH |
|---|---|---|---|
Develop working relationships with colleagues RN5325/H/600/9660 |
Level 2 | 3 | 15 |
Employment Rights and Responsibilities in the Hospitality, Leisure, Travel and Tourism Sector RN5325/T/601/7214 |
Level 2 | 2 | 16 |
Maintain and deal with payments RN5325/M/601/5039 |
Level 2 | 4 | 30 |
Prepare and serve hot drinks using specialist equipment RN5325/F/601/4932 |
Level 2 | 4 | 36 |
Contribute to the control of resources RN5325/T/502/9532 |
Level 3 | 4 | 30 |
Ensure Food Safety Practices are Followed in the Preparation and Serving of Food and Drink RN5325/H/502/9591 |
Level 3 | 5 | 35 |
Improve the customer relationship RN5325/H/601/1232 |
Level 3 | 7 | 47 |
Maintain the health, hygiene, safety and security of the working environment RN5325/Y/502/9569 |
Level 3 | 4 | 27 |
Manage the receipt, storage or dispatch of goods RN5325/A/502/9564 |
Level 3 | 3 | 21 |
Monitor and solve customer service problems RN5325/J/601/1515 |
Level 3 | 6 | 40 |