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FDQ Level 3 Diploma in Cleaning Supervision Skills

600/8063/2

• Level: Level 3
• Type: Occupational Qualification
• Status: Available to learners
• Offered in England: Yes
• Awarding body: FDQ Limited (Recognised)
• Total credits: 37
• Guided learning hours: 224
• Total qualification time: 370
• Assessment methods: Portfolio of Evidence

Open official specification

Units (18)

Unit	Level	Credits	GLH
Give customers a positive impression of yourself and your organisation. RN5184/L/601/0933	Level 2	5	33
Working in Facilities Services RN5184/L/503/9631	Level 2	3	20
Contribute to the control of resources RN5184/H/502/4097	Level 3	4	30
Contribute to the implementation of systems and best practice in cleaning RN5184/Y/600/6366	Level 3	2	14
Encourage colleague involvement in recycling RN5184/T/504/6198	Level 3	3	22
Examine staff turnover issues and recruit staff in a cleaning environment RN5184/R/601/4871	Level 3	5	32
Implement quality management systems RN5184/A/504/6199	Level 3	2	16
Maintain a sustainable environment in cleaning RN5184/D/600/6420	Level 3	3	17
Monitor and solve customer service problems RN5184/J/601/1515	Level 3	6	40
Principles of managing and resolving conflict in the workplace RN5184/H/504/6200	Level 3	3	20
Provide guidance, resources and support to enable staff to minimise the risks of spreading infection when cleaning RN5184/K/600/6419	Level 3	4	26
Set objectives and provide support for team members RN5184/M/600/9600	Level 3	5	35
Supervise cleaning staff RN5184/J/600/6363	Level 3	4	32
Supervise the cleaning of food areas RN5184/H/600/6418	Level 3	3	25
Support equality, diversity and individual rights in the workplace RN5184/L/600/6414	Level 3	4	23
Train and develop cleaning staff RN5184/H/600/6421	Level 3	4	32
Understanding performance management RN5184/J/503/9353	Level 3	2	7
Develop and implement a risk assessment plan in own area of responsibilty RN5184/L/600/9703	Level 4	6	20