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iCQ Level 2 Award in Understanding Customer Service in the Retail Sector

601/2617/6

  • Level: Level 2
  • Type: Occupational Qualification
  • Status: Available to learners
  • Offered in England: Yes
  • Awarding body: iCan Qualifications Limited (Recognised)
  • Total credits: 3
  • Guided learning hours: 22
  • Total qualification time: 30
  • Assessment methods: Portfolio of Evidence

Open official specification

Units (1)

Unit Level Credits GLH
Understanding customer service in the retail sector
RN5325/M/502/5821
Level 2 3 22