Highfield Level 2 NVQ Diploma in Beverage Service (RQF)
600/7814/5
- Level: Level 2
- Type: Occupational Qualification
- Status: Available to learners
- Offered in England: Yes
- Awarding body: Highfield Qualifications (Recognised)
- Total credits: 37
- Guided learning hours: 266
- Total qualification time: 370
- Assessment methods: Portfolio of Evidence
Units (18)
| Unit | Level | Credits | GLH |
|---|---|---|---|
Maintenance of a safe, hygienic and secure working environment RN5219/F/601/4218 |
Level 1 | 3 | 25 |
Working effectively as part of a hospitality team RN5219/T/601/4216 |
Level 1 | 3 | 22 |
Clean drink dispense lines RN5219/H/601/4907 |
Level 2 | 3 | 26 |
Deal with customers across a language divide RN5219/A/601/1219 |
Level 2 | 8 | 53 |
Employment Rights and Responsibilities in the Hospitality, Leisure, Travel and Tourism Sector RN5219/T/601/7214 |
Level 2 | 2 | 16 |
Give customers a positive impression of yourself and your organisation. RN5219/L/601/0933 |
Level 2 | 5 | 33 |
Maintain and deal with payments RN5219/M/601/5039 |
Level 2 | 4 | 30 |
Maintain cellars and kegs RN5219/M/601/4909 |
Level 2 | 3 | 23 |
Maintain customer service through effective handover RN5219/Y/601/1227 |
Level 2 | 4 | 27 |
Prepare and clear the bar area RN5219/Y/601/4922 |
Level 2 | 4 | 29 |
Prepare and serve cocktails RN5219/L/601/4982 |
Level 2 | 5 | 40 |
Prepare and serve dispensed and instant hot drinks RN5219/T/601/4927 |
Level 2 | 3 | 30 |
Prepare and serve hot drinks using specialist equipment RN5219/F/601/4932 |
Level 2 | 4 | 36 |
Prepare and serve wines RN5219/K/601/4939 |
Level 2 | 5 | 41 |
Promote additional services or products to customers RN5219/D/601/0936 |
Level 2 | 6 | 40 |
Receive, store and issue drinks stock RN5219/T/601/4975 |
Level 2 | 3 | 24 |
Resolve customer service problems RN5219/M/601/1511 |
Level 2 | 6 | 40 |
Serve alcoholic and soft drinks RN5219/J/601/4978 |
Level 2 | 5 | 46 |