Highfield Level 2 Diploma in Retail Skills (RQF)
600/4318/0
- Level: Level 2
- Type: Occupational Qualification
- Status: Available to learners
- Offered in England: Yes
- Awarding body: Highfield Qualifications (Recognised)
- Total credits: 37
- Guided learning hours: 115
- Total qualification time: 370
- Assessment methods: Portfolio of Evidence
Units (82)
| Unit | Level | Credits | GLH |
|---|---|---|---|
Contribute to monitoring and maintaining ease of shopping in a retail sales area RN5219/K/503/5716 |
Level 1 | 2 | 8 |
Load orders for despatch from a retail store to customers RN5219/Y/503/5677 |
Level 1 | 3 | 15 |
Maintain food safety while working with food in a retail environment RN5219/F/503/5673 |
Level 1 | 5 | 11 |
Provide a counter and takeaway service RN5219/L/601/5016 |
Level 1 | 3 | 30 |
Sort donated goods for resale or recycling in a retail environment RN5219/D/503/5664 |
Level 1 | 3 | 6 |
Advise customers on the fixing and care of tiles RN5219/R/503/5709 |
Level 2 | 6 | 35 |
Assemble products for display in a retail environment RN5219/H/503/5665 |
Level 2 | 2 | 9 |
Assemble visual merchandising displays RN5219/D/503/5700 |
Level 2 | 4 | 20 |
Carry out promotional campaigns in a retail environment RN5219/A/503/5686 |
Level 2 | 4 | 18 |
Cash up in a retail environment RN5219/L/503/5711 |
Level 2 | 2 | 9 |
Check stock levels and sort out problems with stock levels in a retail environment RN5219/D/503/5678 |
Level 2 | 2 | 10 |
Check the accuracy of records of hours worked by staff in a retail environment RN5219/J/503/5738 |
Level 2 | 4 | 17 |
Deal with customer queries and complaints in a retail environment RN5219/F/503/5687 |
Level 2 | 4 | 24 |
Deliver goods from a retail environment to the customer’s delivery address RN5219/H/503/5715 |
Level 2 | 3 | 17 |
Demonstrate make-up and skincare products to customers at a beauty counter in a retail environment RN5219/T/503/5721 |
Level 2 | 4 | 15 |
Demonstrate products to customers in a retail environment RN5219/J/503/5688 |
Level 2 | 3 | 15 |
Dismantle and store props and graphics from visual merchandising displays RN5219/M/503/5698 |
Level 2 | 3 | 15 |
Display stock to promote sales to customers in a retail environment RN5219/M/503/5684 |
Level 2 | 5 | 26 |
Dress visual merchandising displays to attract customers RN5219/H/503/5696 |
Level 2 | 7 | 35 |
Finish bake-off food products in a retail environment RN5219/H/503/5679 |
Level 2 | 3 | 15 |
Finish meat products by hand in a retail environment RN5219/T/503/5668 |
Level 2 | 9 | 29 |
Follow guidelines for planning and preparing visual merchandising displays RN5219/D/503/5695 |
Level 2 | 5 | 22 |
Follow point-of-sale procedures for age-restricted products in a retail environment RN5219/J/503/5707 |
Level 2 | 2 | 11 |
Give customers a positive impression of yourself and your organisation. RN5219/L/601/0933 |
Level 2 | 5 | 33 |
Glaze, coat or decorate bake-off products for sale in a retail environment RN5219/Y/503/5680 |
Level 2 | 3 | 15 |
Hand-divide, mould and shape fermented dough RN5219/T/601/4555 |
Level 2 | 4 | 21 |
Hand-process fish in a retail environment RN5219/K/503/5666 |
Level 2 | 6 | 21 |
Help customers to apply for a retail store’s credit card and associated insurance products RN5219/M/503/5717 |
Level 2 | 4 | 22 |
Help customers to choose delicatessen products in a retail environment RN5219/T/503/5718 |
Level 2 | 3 | 15 |
Help customers to choose products in a retail environment RN5219/T/503/5685 |
Level 2 | 6 | 20 |
Identify and report the presence of pests, diseases and disorders RN5219/K/502/1511 |
Level 2 | 3 | 23 |
Keep stock on sale at required levels in a retail environment RN5219/L/503/5661 |
Level 2 | 3 | 16 |
Maintain food safety while working with food in a retail environment RN5219/J/503/5674 |
Level 2 | 6 | 13 |
Maintain moisture levels for crops or plants RN5219/R/502/0854 |
Level 2 | 2 | 15 |
Make props and decorate fixtures and panels for visual merchandising displays RN5219/T/503/5699 |
Level 2 | 10 | 45 |
Merchandise plants and other relevant products RN5219/J/502/0771 |
Level 2 | 6 | 45 |
Operate a customer record card system on a beauty counter in a retail environment RN5219/A/503/5722 |
Level 2 | 2 | 8 |
Order and position signage and graphics for visual merchandising displays RN5219/K/503/5697 |
Level 2 | 3 | 15 |
Organise own work to meet a dough production schedule in a retail environment RN5219/A/503/5672 |
Level 2 | 10 | 48 |
Pick products in a retail environment to fulfil customer orders RN5219/R/503/5676 |
Level 2 | 4 | 19 |
Place goods and materials into storage in a retail environment RN5219/J/503/5660 |
Level 2 | 4 | 19 |
Portion delicatessen products to meet customer requirements in a retail environment RN5219/A/503/5719 |
Level 2 | 2 | 9 |
Prepare newspapers and magazines for return to merchandisers RN5219/A/503/5736 |
Level 2 | 2 | 10 |
Process applications for credit agreements offered in a retail environment RN5219/F/503/5690 |
Level 2 | 5 | 25 |
Process customer orders for goods in a retail environment RN5219/R/503/5662 |
Level 2 | 3 | 19 |
Process greengrocery products for sale in a retail environment RN5219/M/503/5667 |
Level 2 | 7 | 17 |
Process payments for purchases in a retail environment RN5219/L/503/5689 |
Level 2 | 4 | 17 |
Process returned goods in a retail environment RN5219/Y/503/5663 |
Level 2 | 3 | 18 |
Promote a retail store’s credit card to customers in a retail environment RN5219/R/503/5712 |
Level 2 | 3 | 12 |
Promote food or drink products by offering samples to customers RN5219/D/503/5714 |
Level 2 | 2 | 13 |
Promote loyalty schemes to customers in a retail environment RN5219/J/503/5691 |
Level 2 | 3 | 11 |
Protect own and others’ health and safety when working in a retail environment RN5219/Y/503/5727 |
Level 2 | 5 | 28 |
Provide a bra fitting service in a retail environment RN5219/Y/503/5694 |
Level 2 | 10 | 44 |
Provide National Lottery products to customers RN5219/L/503/5708 |
Level 2 | 4 | 25 |
Provide nutrients to crops or plants RN5219/L/502/0853 |
Level 2 | 2 | 15 |
Provide service to customers in a dressing room in a retail environment RN5219/Y/503/5713 |
Level 2 | 3 | 16 |
Receive goods and materials into storage in a retail environment RN5219/R/503/5659 |
Level 2 | 4 | 22 |
Reduce security risks in a retail environment RN5219/D/503/5728 |
Level 2 | 5 | 25 |
Remove unwanted plant growth to maintain development RN5219/Y/502/1214 |
Level 2 | 5 | 38 |
Select, weigh and measure bakery ingredients RN5219/D/601/4551 |
Level 2 | 3 | 16 |
Work effectively in a retail team RN5219/T/503/5735 |
Level 2 | 8 | 37 |
Audit stock levels and stock inventories in a retail environment RN5219/A/503/5669 |
Level 3 | 6 | 28 |
Choose merchandise to feature in visual merchandising displays RN5219/H/503/5701 |
Level 3 | 6 | 27 |
Contribute to improving a retail organisation’s visual merchandising policy RN5219/A/503/5705 |
Level 3 | 8 | 36 |
Contribute to the continuous improvement of retail operations within own area of responsibility RN5219/D/503/5731 |
Level 3 | 10 | 47 |
Deputise for the leader of a retail team RN5219/Y/503/5730 |
Level 3 | 11 | 55 |
Design visual merchandising display layouts RN5219/F/503/5706 |
Level 3 | 10 | 46 |
Evaluate the effectiveness of visual merchandising displays RN5219/M/503/5703 |
Level 3 | 9 | 46 |
Help customers to choose alcoholic beverages in a retail environment RN5219/J/503/5710 |
Level 3 | 10 | 53 |
Help customers to choose specialist products in a retail environment RN5219/M/503/5720 |
Level 3 | 8 | 34 |
Maintain the availability of goods on display in a retail environment to promote sales RN5219/L/503/5692 |
Level 3 | 6 | 30 |
Manage budgets for visual merchandising projects RN5219/T/503/5704 |
Level 3 | 10 | 46 |
Manage staff to receive goods in a retail environment RN5219/D/503/5681 |
Level 3 | 5 | 24 |
Manage the payment transaction process in a retail environment RN5219/R/503/5693 |
Level 3 | 9 | 43 |
Manage the prevention of wastage and loss in a retail environment RN5219/H/503/5732 |
Level 3 | 11 | 50 |
Manage the use of signage and graphics in visual merchandising displays RN5219/K/503/5702 |
Level 3 | 7 | 31 |
Monitor and help improve food safety in a retail environment RN5219/L/503/5675 |
Level 3 | 11 | 50 |
Monitor and maintain health and safety in a retail environment RN5219/M/503/5734 |
Level 3 | 13 | 60 |
Monitor and support secure payment point use during trading hours RN5219/F/503/5737 |
Level 3 | 3 | 13 |
Organise and monitor the storage of stock in a retail environment RN5219/H/503/5682 |
Level 3 | 6 | 27 |
Produce staffing schedules to help a retail team to achieve its targets RN5219/K/503/5733 |
Level 3 | 5 | 22 |
Source required goods and services in a retail environment RN5219/T/503/5671 |
Level 3 | 10 | 52 |