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Highfield Level 2 Certificate In Retail Skills (RQF)

600/4284/9

  • Level: Level 2
  • Type: Occupational Qualification
  • Status: Available to learners
  • Offered in England: Yes
  • Awarding body: Highfield Qualifications (Recognised)
  • Total credits: 24
  • Guided learning hours: 73
  • Total qualification time: 240
  • Assessment methods: Portfolio of Evidence

Open official specification

Units (73)

Unit Level Credits GLH
Contribute to monitoring and maintaining ease of shopping in a retail sales area
RN5219/K/503/5716
Level 1 2 8
Load orders for despatch from a retail store to customers
RN5219/Y/503/5677
Level 1 3 15
Maintain food safety while working with food in a retail environment
RN5219/F/503/5673
Level 1 5 11
Provide a counter and takeaway service
RN5219/L/601/5016
Level 1 3 30
Sort donated goods for resale or recycling in a retail environment
RN5219/D/503/5664
Level 1 3 6
Advise customers on the fixing and care of tiles
RN5219/R/503/5709
Level 2 6 35
Assemble products for display in a retail environment
RN5219/H/503/5665
Level 2 2 9
Assemble visual merchandising displays
RN5219/D/503/5700
Level 2 4 20
Carry out promotional campaigns in a retail environment
RN5219/A/503/5686
Level 2 4 18
Cash up in a retail environment
RN5219/L/503/5711
Level 2 2 9
Check stock levels and sort out problems with stock levels in a retail environment
RN5219/D/503/5678
Level 2 2 10
Check the accuracy of records of hours worked by staff in a retail environment
RN5219/J/503/5738
Level 2 4 17
Deal with customer queries and complaints in a retail environment
RN5219/F/503/5687
Level 2 4 24
Deliver goods from a retail environment to the customer’s delivery address
RN5219/H/503/5715
Level 2 3 17
Demonstrate make-up and skincare products to customers at a beauty counter in a retail environment
RN5219/T/503/5721
Level 2 4 15
Demonstrate products to customers in a retail environment
RN5219/J/503/5688
Level 2 3 15
Dismantle and store props and graphics from visual merchandising displays
RN5219/M/503/5698
Level 2 3 15
Display stock to promote sales to customers in a retail environment
RN5219/M/503/5684
Level 2 5 26
Dress visual merchandising displays to attract customers
RN5219/H/503/5696
Level 2 7 35
Finish bake-off food products in a retail environment
RN5219/H/503/5679
Level 2 3 15
Finish meat products by hand in a retail environment
RN5219/T/503/5668
Level 2 9 29
Follow guidelines for planning and preparing visual merchandising displays
RN5219/D/503/5695
Level 2 5 22
Follow point-of-sale procedures for age-restricted products in a retail environment
RN5219/J/503/5707
Level 2 2 11
Give customers a positive impression of yourself and your organisation.
RN5219/L/601/0933
Level 2 5 33
Glaze, coat or decorate bake-off products for sale in a retail environment
RN5219/Y/503/5680
Level 2 3 15
Hand-divide, mould and shape fermented dough
RN5219/T/601/4555
Level 2 4 21
Hand-process fish in a retail environment
RN5219/K/503/5666
Level 2 6 21
Help customers to apply for a retail store’s credit card and associated insurance products
RN5219/M/503/5717
Level 2 4 22
Help customers to choose delicatessen products in a retail environment
RN5219/T/503/5718
Level 2 3 15
Help customers to choose products in a retail environment
RN5219/T/503/5685
Level 2 6 20
Identify and report the presence of pests, diseases and disorders
RN5219/K/502/1511
Level 2 3 23
Keep stock on sale at required levels in a retail environment
RN5219/L/503/5661
Level 2 3 16
Maintain food safety while working with food in a retail environment
RN5219/J/503/5674
Level 2 6 13
Maintain moisture levels for crops or plants
RN5219/R/502/0854
Level 2 2 15
Make props and decorate fixtures and panels for visual merchandising displays
RN5219/T/503/5699
Level 2 10 45
Merchandise plants and other relevant products
RN5219/J/502/0771
Level 2 6 45
Operate a customer record card system on a beauty counter in a retail environment
RN5219/A/503/5722
Level 2 2 8
Order and position signage and graphics for visual merchandising displays
RN5219/K/503/5697
Level 2 3 15
Organise own work to meet a dough production schedule in a retail environment
RN5219/A/503/5672
Level 2 10 48
Pick products in a retail environment to fulfil customer orders
RN5219/R/503/5676
Level 2 4 19
Place goods and materials into storage in a retail environment
RN5219/J/503/5660
Level 2 4 19
Portion delicatessen products to meet customer requirements in a retail environment
RN5219/A/503/5719
Level 2 2 9
Prepare newspapers and magazines for return to merchandisers
RN5219/A/503/5736
Level 2 2 10
Process applications for credit agreements offered in a retail environment
RN5219/F/503/5690
Level 2 5 25
Process customer orders for goods in a retail environment
RN5219/R/503/5662
Level 2 3 19
Process greengrocery products for sale in a retail environment
RN5219/M/503/5667
Level 2 7 17
Process payments for purchases in a retail environment
RN5219/L/503/5689
Level 2 4 17
Process returned goods in a retail environment
RN5219/Y/503/5663
Level 2 3 18
Promote a retail store’s credit card to customers in a retail environment
RN5219/R/503/5712
Level 2 3 12
Promote food or drink products by offering samples to customers
RN5219/D/503/5714
Level 2 2 13
Promote loyalty schemes to customers in a retail environment
RN5219/J/503/5691
Level 2 3 11
Protect own and others’ health and safety when working in a retail environment
RN5219/Y/503/5727
Level 2 5 28
Provide a bra fitting service in a retail environment
RN5219/Y/503/5694
Level 2 10 44
Provide National Lottery products to customers
RN5219/L/503/5708
Level 2 4 25
Provide nutrients to crops or plants
RN5219/L/502/0853
Level 2 2 15
Provide service to customers in a dressing room in a retail environment
RN5219/Y/503/5713
Level 2 3 16
Receive goods and materials into storage in a retail environment
RN5219/R/503/5659
Level 2 4 22
Reduce security risks in a retail environment
RN5219/D/503/5728
Level 2 5 25
Remove unwanted plant growth to maintain development
RN5219/Y/502/1214
Level 2 5 38
Select, weigh and measure bakery ingredients
RN5219/D/601/4551
Level 2 3 16
Work effectively in a retail team
RN5219/T/503/5735
Level 2 8 37
Audit stock levels and stock inventories in a retail environment
RN5219/A/503/5669
Level 3 6 28
Choose merchandise to feature in visual merchandising displays
RN5219/H/503/5701
Level 3 6 27
Contribute to improving a retail organisation’s visual merchandising policy
RN5219/A/503/5705
Level 3 8 36
Evaluate the effectiveness of visual merchandising displays
RN5219/M/503/5703
Level 3 9 46
Help customers to choose specialist products in a retail environment
RN5219/M/503/5720
Level 3 8 34
Maintain the availability of goods on display in a retail environment to promote sales
RN5219/L/503/5692
Level 3 6 30
Manage staff to receive goods in a retail environment
RN5219/D/503/5681
Level 3 5 24
Manage the payment transaction process in a retail environment
RN5219/R/503/5693
Level 3 9 43
Manage the use of signage and graphics in visual merchandising displays
RN5219/K/503/5702
Level 3 7 31
Monitor and support secure payment point use during trading hours
RN5219/F/503/5737
Level 3 3 13
Organise and monitor the storage of stock in a retail environment
RN5219/H/503/5682
Level 3 6 27
Produce staffing schedules to help a retail team to achieve its targets
RN5219/K/503/5733
Level 3 5 22