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BIIAB Level 2 NVQ Diploma in Hospitality Services

601/6212/0

  • Level: Level 2
  • Type: Occupational Qualification
  • Status: Available to learners
  • Offered in England: Yes
  • Awarding body: BIIAB (Recognised)
  • Total credits: 37
  • Guided learning hours: 266
  • Total qualification time: 370
  • Assessment methods: Portfolio of Evidence

Open official specification

Units (58)

Unit Level Credits GLH
Clean Windows from the Inside
RN5118/K/601/5024
Level 1 2 16
Collect Linen and Make Beds
RN5118/F/601/5028
Level 1 3 21
Maintenance of a safe, hygienic and secure working environment
RN5118/F/601/4218
Level 1 3 25
Prepare and clear areas for counter and takeaway service
RN5118/F/601/4994
Level 1 3 25
Prepare and cook fish
RN5118/T/601/5561
Level 1 3 23
Prepare and cook meat and poultry
RN5118/T/601/5575
Level 1 4 33
Prepare and finish simple salad and fruit dishes
RN5118/R/601/5437
Level 1 2 16
Prepare Hot and Cold Sandwiches
RN5118/K/601/4844
Level 1 2 20
Produce Basic Egg Dishes
RN5118/L/601/7333
Level 1 3 24
Provide a counter and takeaway service
RN5118/L/601/5016
Level 1 3 30
Working effectively as part of a hospitality team
RN5118/T/601/4216
Level 1 3 22
Carry Out Periodic Room Servicing and Deep Cleaning
RN5118/K/601/5010
Level 2 3 27
Clean and maintain soft floors and furnishings
RN5118/H/600/6337
Level 2 4 21
Clean drink dispense lines
RN5118/H/601/4907
Level 2 3 26
Clean, maintain and protect semi-hard and hard floors
RN5118/D/600/6336
Level 2 4 23
Cleaning and Servicing a Range of Housekeeping Areas
RN5118/J/601/5015
Level 2 3 28
Complete Kitchen Documentation
RN5118/L/601/5372
Level 2 3 25
Convert a Room for Dining
RN5118/M/601/4697
Level 2 3 23
Deal with Arrival of Customers
RN5118/D/601/5120
Level 2 4 32
Deal with Bookings
RN5118/L/601/5100
Level 2 4 30
Deal with Communications as Part of the Reception Function
RN5118/F/601/5109
Level 2 3 21
Deal with customers across a language divide
RN5118/A/601/1219
Level 2 8 53
Employment Rights and Responsibilities in the Hospitality, Leisure, Travel and Tourism Sector
RN5118/T/601/7214
Level 2 2 16
Give customers a positive impression of yourself and your organisation.
RN5118/L/601/0933
Level 2 5 33
Handle Mail and Book External Services
RN5118/M/601/5123
Level 2 3 28
Maintain and deal with payments
RN5118/M/601/5039
Level 2 4 30
Maintain cellars and kegs
RN5118/M/601/4909
Level 2 3 23
Maintain customer service through effective handover
RN5118/Y/601/1227
Level 2 4 27
Maintain food safety when storing, holding and serving food
RN5118/A/601/5030
Level 2 4 31
Maintain food safety when storing, preparing and cooking food
RN5118/D/601/6980
Level 2 4 32
Maintain Housekeeping Supplies
RN5118/D/601/5036
Level 2 3 24
Prepare and clear areas for table service
RN5118/F/601/4915
Level 2 4 32
Prepare and clear the bar area
RN5118/Y/601/4922
Level 2 4 29
Prepare and present food for cold presentation
RN5118/M/601/5364
Level 2 4 35
Prepare and serve cocktails
RN5118/L/601/4982
Level 2 5 40
Prepare and serve dispensed and instant hot drinks
RN5118/T/601/4927
Level 2 3 30
Prepare and serve hot drinks using specialist equipment
RN5118/F/601/4932
Level 2 4 36
Prepare and serve wines
RN5118/K/601/4939
Level 2 5 41
Prepare Customer Accounts and Deal with Departures
RN5118/A/601/5125
Level 2 4 30
Produce Basic Fish Dishes
RN5118/H/601/4938
Level 2 4 34
Produce Basic Pasta Dishes
RN5118/F/601/7331
Level 2 3 25
Produce Basic Rice, Pulse and Grain Dishes
RN5118/K/601/4861
Level 2 3 25
Produce Basic Vegetable Dishes
RN5118/R/601/4949
Level 2 4 32
Produce documents in a business environment
RN5118/T/601/2482
Level 2 4 15
Promote additional services or products to customers
RN5118/D/601/0936
Level 2 6 40
Provide a buffet and carvery service
RN5118/A/601/4945
Level 2 4 32
Provide a silver service
RN5118/J/601/4950
Level 2 6 51
Provide reception services
RN5118/K/601/2480
Level 2 3 15
Provide Tourism Information Services to Customers
RN5118/R/601/5129
Level 2 5 50
Providing a Linen Service
RN5118/H/601/5037
Level 2 3 25
Receive, store and issue drinks stock
RN5118/T/601/4975
Level 2 3 24
Resolve customer service problems
RN5118/M/601/1511
Level 2 6 40
Serve alcoholic and soft drinks
RN5118/J/601/4978
Level 2 5 46
Serve food at the table
RN5118/H/601/4986
Level 2 4 31
Set Up and Close Kitchen
RN5118/L/601/4996
Level 2 4 37
Store and retrieve information
RN5118/R/601/2490
Level 2 3 17
Use of Different Chemicals and Equipment in Housekeeping
RN5118/D/601/5005
Level 2 4 33
Use office equipment
RN5118/H/601/2493
Level 2 4 18