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SFJ Awards Level 3 Award In The Delivery of Conflict Management Training

600/2350/8

  • Level: Level 3
  • Type: Vocationally-Related Qualification
  • Status: Available to learners
  • Offered in England: Yes
  • Awarding body: SFJ Awards (Recognised)
  • Total credits: 5
  • Guided learning hours: 36
  • Total qualification time: 50
  • Assessment methods: Multiple Choice Examination, Portfolio of Evidence, Practical Demonstration/Assignment

Open official specification

Units (2)

Unit Level Credits GLH
Managing conflict in the workplace when dealing with customers, service users or the public
RN5351/M/602/5439
Level 2 2 14
Delivering scenario-based conflict management training
RN5351/T/602/6253
Level 3 3 22