Pearson BTEC Level 3 Award in the Delivery of Conflict Management Training
600/0008/9
- Level: Level 3
- Type: Occupational Qualification
- Status: Available to learners
- Offered in England: Yes
- Awarding body: Pearson Education Ltd (Recognised)
- Total credits: 5
- Guided learning hours: 36
- Total qualification time: 50
- Assessment methods: Portfolio of Evidence, Practical Demonstration/Assignment
Units (2)
| Unit | Level | Credits | GLH |
|---|---|---|---|
Managing conflict in the workplace when dealing with customers, service users or the public RN5133/M/602/5439 |
Level 2 | 2 | 14 |
Delivering scenario-based conflict management training RN5133/T/602/6253 |
Level 3 | 3 | 22 |