Highfield Level 3 Award in the Delivery of Conflict Management Training (RQF)
600/0707/2
- Level: Level 3
- Type: Occupational Qualification
- Status: Available to learners
- Offered in England: Yes
- Awarding body: Highfield Qualifications (Recognised)
- Total credits: 4
- Guided learning hours: 32
- Total qualification time: 43
- Assessment methods: Multiple Choice Examination, Portfolio of Evidence, Practical Demonstration/Assignment
Units (2)
| Unit | Level | Credits | GLH |
|---|---|---|---|
Managing conflict in the workplace when dealing with customers, service users or the public RN5219/H/615/6965 |
Level 2 | 2 | 11 |
Delivering scenario-based conflict management training RN5219/T/602/6253 |
Level 3 | 3 | 21 |