NCFE CACHE Level 2 Certificate in Customer Service for Health and Social Care Settings
603/0483/2
- Level: Level 2
- Type: Vocationally-Related Qualification
- Status: Available to learners
- Offered in England: Yes
- Awarding body: NCFE (Recognised)
- Total credits:
- Guided learning hours: 94
- Total qualification time: 150
- Assessment methods: Portfolio of Evidence
Units (4)
| Unit | Level | Credits | GLH |
|---|---|---|---|
Effective communication for health and social care RN5156/H/615/2205 |
Level 2 | 28 | |
Preparing to deliver customer service in health and social care settings RN5156/D/615/2204 |
Level 2 | 25 | |
Teamwork in health and social care settings RN5156/M/615/2207 |
Level 2 | 16 | |
Understand the specific needs of customers accessing health and social care services RN5156/K/615/2206 |
Level 2 | 25 |