Open Awards Entry Level Award in Customer Service (Entry 2) (RQF)
603/6199/2
- Level: Entry Level
- Type: Vocationally-Related Qualification
- Status: Available to learners
- Offered in England: Yes
- Awarding body: Open Awards (Recognised)
- Total credits: 5
- Guided learning hours: 50
- Total qualification time: 50
- Assessment methods: Portfolio of Evidence
Units (2)
| Unit | Level | Credits | GLH |
|---|---|---|---|
Customer Service Skills RN5289/H/618/4698 |
Entry Level | 2 | 18 |
Dealing with Customers Queries and Complaints RN5289/H/615/5802 |
Entry Level | 2 | 20 |
