Open Awards Entry Level Award in Customer Service (Entry 1) (RQF)
603/6198/0
- Level: Entry Level
- Type: Vocationally-Related Qualification
- Status: Available to learners
- Offered in England: Yes
- Awarding body: Open Awards (Recognised)
- Total credits: 5
- Guided learning hours: 50
- Total qualification time: 50
- Assessment methods: Portfolio of Evidence
Units (2)
| Unit | Level | Credits | GLH |
|---|---|---|---|
Dealing with Customer Queries and Complaints RN5289/A/615/5594 |
Entry Level | 1 | 10 |
Developing Customer Service Skills RN5289/J/615/5730 |
Entry Level | 3 | 30 |