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NCFE Level 2 Certificate in Digital Customer Relationship Management (CRM)

610/0537/X

• Level: Level 2
• Type: Vocationally-Related Qualification
• Status: Available to learners
• Offered in England: Yes
• Awarding body: NCFE (Recognised)
• Total credits:
• Guided learning hours: 115
• Total qualification time: 179
• Assessment methods: Portfolio of Evidence

Open official specification

Units (5)

Unit	Level	Credits	GLH
Introduction to digital customer relationship management (CRM) RN5156/H/650/1502	Level 2		20
Introduction to digital customer relationship management (CRM) data reports RN5156/M/650/1506	Level 2		25
Understanding customer management RN5156/J/650/1503	Level 2		20
Understanding data management in digital customer relationship management (CRM) RN5156/K/650/1504	Level 2		25
Understanding digital customer relationship management (CRM) products and integration RN5156/L/650/1505	Level 2		25