AIM Qualifications Entry 3 Diploma in Skills for Working in Business, Administration and Customer Service Industries
603/1584/2
- Level: Entry Level
- Type: Vocationally-Related Qualification
- Status: Available to learners
- Offered in England: Yes
- Awarding body: AIM Qualifications (Recognised)
- Total credits: 37
- Guided learning hours: 370
- Total qualification time: 370
- Assessment methods: Portfolio of Evidence, Practical Demonstration/Assignment
Units (120)
| Unit | Level | Credits | GLH |
|---|---|---|---|
Accessing Commercial Services RN5322/R/616/0333 |
Entry Level | 3 | 30 |
Accessing Financial Services RN5322/H/616/0336 |
Entry Level | 3 | 30 |
Appraisals and Setting Targets RN5322/F/616/0344 |
Entry Level | 3 | 30 |
Assertiveness and Decision Making Skills RN5322/R/616/0347 |
Entry Level | 3 | 30 |
Building Confidence and Self Esteem RN5322/J/616/0359 |
Entry Level | 3 | 30 |
Bullying and Harassment in the Workplace RN5322/J/616/0362 |
Entry Level | 1 | 10 |
Career Planning RN5322/R/616/0364 |
Entry Level | 3 | 30 |
Carrying out Market Research RN5322/M/616/0369 |
Entry Level | 2 | 20 |
Communication in the Workplace RN5322/A/616/0374 |
Entry Level | 3 | 30 |
Communication in the Workplace RN5322/T/616/0373 |
Entry Level | 2 | 20 |
Communication Skills for Group and Teamwork RN5322/D/616/0383 |
Entry Level | 3 | 30 |
Computer Basics RN5322/L/616/1237 |
Entry Level | 3 | 30 |
Computer Security and Privacy RN5322/R/616/1238 |
Entry Level | 3 | 30 |
Conduct at Work RN5322/F/616/0392 |
Entry Level | 2 | 20 |
Coping Strategies at Work RN5322/H/616/0398 |
Entry Level | 2 | 20 |
Customer Service RN5322/J/616/9790 |
Entry Level | 3 | 30 |
CV Writing RN5322/A/616/0441 |
Entry Level | 1 | 10 |
Data Management Software Skills RN5322/R/616/1241 |
Entry Level | 2 | 20 |
Database Software Skills RN5322/H/616/1244 |
Entry Level | 2 | 20 |
Dealing with Debt RN5322/L/616/0444 |
Entry Level | 3 | 30 |
Dealing with Difficult Situations at Work RN5322/Y/616/0446 |
Entry Level | 1 | 10 |
Dealing with Queries and Requests RN5322/R/616/9792 |
Entry Level | 2 | 20 |
Dealing with Queries and Requests RN5322/Y/616/9793 |
Entry Level | 3 | 30 |
Developing a Personal Learning Programme RN5322/H/616/0451 |
Entry Level | 3 | 30 |
Developing Meeting Skills RN5322/A/616/0455 |
Entry Level | 2 | 20 |
Discrimination at Work RN5322/L/616/0458 |
Entry Level | 3 | 30 |
Electronic Communication RN5322/H/616/9795 |
Entry Level | 2 | 20 |
Email Skills RN5322/K/616/1259 |
Entry Level | 1 | 10 |
Employment Contract and Payslip Basics RN5322/R/616/0462 |
Entry Level | 1 | 10 |
Employment Skills RN5322/K/616/0466 |
Entry Level | 3 | 30 |
Engage in Discussion RN5322/Y/616/1323 |
Entry Level | 2 | 20 |
Environmental Awareness in the Workplace RN5322/M/616/0470 |
Entry Level | 2 | 20 |
Exploring Enterprise Ideas RN5322/M/616/9802 |
Entry Level | 2 | 20 |
Filing Skills RN5322/A/616/9804 |
Entry Level | 1 | 10 |
Following Instructions in the Workplace RN5322/K/616/0595 |
Entry Level | 2 | 20 |
Following Safe and Healthy Working Practices When Using ICT RN5322/Y/616/1273 |
Entry Level | 2 | 20 |
Getting the Most Out of Training RN5322/T/616/0597 |
Entry Level | 1 | 10 |
Handling Payment for Goods and Services RN5322/M/616/0601 |
Entry Level | 3 | 30 |
Handling Stock in a Retail Environment RN5322/R/616/9808 |
Entry Level | 3 | 30 |
Health and Safety at Work RN5322/Y/616/9809 |
Entry Level | 2 | 20 |
Induction to a Training Course RN5322/K/616/0631 |
Entry Level | 3 | 30 |
Interacting with Others RN5322/D/616/9813 |
Entry Level | 2 | 20 |
IT User Fundamentals RN5322/A/616/1282 |
Entry Level | 2 | 20 |
Job Applications RN5322/L/616/0816 |
Entry Level | 1 | 10 |
Job Seeking Skills RN5322/D/616/0819 |
Entry Level | 1 | 10 |
Listen and Respond RN5322/T/616/1328 |
Entry Level | 2 | 20 |
Maintaining the Workplace RN5322/M/616/9816 |
Entry Level | 3 | 30 |
Making Calculations RN5322/A/616/1394 |
Entry Level | 3 | 30 |
Managing Study RN5322/F/616/0859 |
Entry Level | 3 | 30 |
Money, Time and Temperature RN5322/Y/616/1404 |
Entry Level | 3 | 30 |
Planning and Organising an Activity or Event RN5322/A/616/9821 |
Entry Level | 4 | 40 |
Planning for Progression RN5322/J/616/0880 |
Entry Level | 1 | 10 |
Preparation for a Recruitment Interview RN5322/Y/616/0883 |
Entry Level | 2 | 20 |
Presentation Skills RN5322/R/616/1224 |
Entry Level | 2 | 20 |
Presentation Software Skills RN5322/L/616/1285 |
Entry Level | 2 | 20 |
Presenting an Enterprise Idea RN5322/F/616/9822 |
Entry Level | 1 | 10 |
Producing Business Documents RN5322/L/616/9824 |
Entry Level | 3 | 30 |
Quality in the Workplace RN5322/Y/616/9826 |
Entry Level | 1 | 10 |
Read for Information RN5322/F/616/1333 |
Entry Level | 3 | 30 |
Read for Purpose and Meaning RN5322/J/616/1365 |
Entry Level | 3 | 30 |
Reception and Filing Skills RN5322/D/616/9827 |
Entry Level | 3 | 30 |
Reviewing Your Situation at Work RN5322/T/616/0924 |
Entry Level | 1 | 10 |
Selecting Information Using the Internet RN5322/D/616/1288 |
Entry Level | 1 | 10 |
Skills for Travelling To and From Work RN5322/T/616/1006 |
Entry Level | 1 | 10 |
Speak to Communicate RN5322/R/616/1370 |
Entry Level | 2 | 20 |
Speaking and Listening at Work RN5322/H/616/1230 |
Entry Level | 3 | 30 |
Spreadsheet Software Skills RN5322/L/616/1304 |
Entry Level | 2 | 20 |
Stress Management RN5322/K/616/1018 |
Entry Level | 3 | 30 |
Teamwork RN5322/T/616/9834 |
Entry Level | 4 | 40 |
The Internet and World Wide Web RN5322/D/616/1307 |
Entry Level | 3 | 30 |
Time Management RN5322/L/616/1108 |
Entry Level | 3 | 30 |
Transferable Skills and Training Needs RN5322/K/616/1116 |
Entry Level | 3 | 30 |
Understanding Banks and Credit Cards RN5322/L/616/1156 |
Entry Level | 2 | 20 |
Understanding Pensions RN5322/D/616/1162 |
Entry Level | 1 | 10 |
Understanding Progression Opportunities RN5322/A/616/1167 |
Entry Level | 1 | 10 |
Using and Communicating Data RN5322/F/616/1414 |
Entry Level | 3 | 30 |
Using Numeracy Skills in the Workplace RN5322/A/616/1203 |
Entry Level | 3 | 30 |
Using Size, Shape and Measures RN5322/D/616/1419 |
Entry Level | 3 | 30 |
Using the Shredder RN5322/Y/616/9843 |
Entry Level | 1 | 10 |
Using the Telephone and Photocopier RN5322/D/616/9844 |
Entry Level | 3 | 30 |
Using Whole Numbers, Decimals, Fractions and Percentages RN5322/F/616/1431 |
Entry Level | 2 | 20 |
Volunteering RN5322/R/616/1210 |
Entry Level | 2 | 20 |
Word Processing Software Skills RN5322/L/616/1318 |
Entry Level | 2 | 20 |
Work Placement RN5322/M/616/9847 |
Entry Level | 4 | 40 |
Working Effectively with Others RN5322/T/616/9848 |
Entry Level | 4 | 40 |
Working in Business Administration and Customer Service RN5322/A/616/9849 |
Entry Level | 3 | 30 |
Working to Standards RN5322/A/616/1217 |
Entry Level | 3 | 30 |
Working to Standards RN5322/T/616/1216 |
Entry Level | 2 | 20 |
Write Accurately RN5322/H/616/1387 |
Entry Level | 3 | 30 |
Write to Communicate RN5322/T/616/1376 |
Entry Level | 3 | 30 |
Writing Needs at Work RN5322/A/616/1220 |
Entry Level | 1 | 10 |
Writing Notes and Emails RN5322/J/616/1222 |
Entry Level | 1 | 10 |
Budgetary Control within a Business Environment RN5322/A/616/9771 |
Level 1 | 3 | 27 |
Business Terminology RN5322/H/616/9778 |
Level 1 | 3 | 27 |
Business, Administration and Customer Service Systems RN5322/J/616/9773 |
Level 1 | 2 | 18 |
Change in the Workplace RN5322/M/616/9783 |
Level 1 | 2 | 18 |
Communicating Using the Telephone RN5322/J/616/9787 |
Level 1 | 2 | 18 |
Communication in the Workplace RN5322/J/616/0376 |
Level 1 | 3 | 27 |
Communication Skills for Group and Teamwork RN5322/H/616/0384 |
Level 1 | 3 | 27 |
Developing Meeting Skills RN5322/F/616/0456 |
Level 1 | 2 | 18 |
Equality and Diversity in the Workplace RN5322/M/616/9797 |
Level 1 | 2 | 18 |
Establishing and Managing a Business Enterprise RN5322/H/616/9800 |
Level 1 | 36 | 4 |
Establishing Positive Working Relationships RN5322/K/616/9801 |
Level 1 | 3 | 27 |
Filing Skills RN5322/F/616/9805 |
Level 1 | 3 | 27 |
Handling Mail RN5322/L/616/9807 |
Level 1 | 2 | 18 |
Handling Payment for Goods and Services RN5322/T/616/0602 |
Level 1 | 3 | 27 |
Marketing Skills for Business RN5322/T/616/9820 |
Level 1 | 3 | 27 |
Negotiation Skills RN5322/H/616/0868 |
Level 1 | 6 | 54 |
Professional Behaviour in an Office Environment RN5322/R/616/9825 |
Level 1 | 2 | 18 |
Responsible Work Practice RN5322/D/616/0920 |
Level 1 | 2 | 18 |
Solving a Business Problem RN5322/D/616/9830 |
Level 1 | 2 | 18 |
Supporting Business Meetings RN5322/H/616/9831 |
Level 1 | 3 | 27 |
The Selling Process RN5322/J/616/9837 |
Level 1 | 2 | 18 |
Use of Materials for a Work Task RN5322/R/616/1188 |
Level 1 | 2 | 18 |
Use Tools and Equipment for a Work Task RN5322/L/616/1190 |
Level 1 | 3 | 27 |
Using Photocopiers RN5322/L/616/9841 |
Level 1 | 1 | 9 |
Welcoming Visitors RN5322/K/616/9846 |
Level 1 | 2 | 18 |
Working in Business Administration and Customer Service RN5322/M/616/9850 |
Level 1 | 3 | 27 |
Working in the Retail Sector RN5322/A/616/9852 |
Level 1 | 2 | 18 |
Writing Notes and Emails RN5322/L/616/1223 |
Level 1 | 1 | 9 |