City & Guilds Level 2 Diploma in Business Administration
601/3607/8
- Level: Level 2
- Type: Vocationally-Related Qualification
- Status: Available to learners
- Offered in England: Yes
- Awarding body: City & Guilds Limited (Recognised)
- Total credits: 45
- Guided learning hours: 229
- Total qualification time: 450
- Assessment methods: E-assessment, Portfolio of Evidence, Practical Demonstration/Assignment
Units (59)
| Unit | Level | Credits | GLH |
|---|---|---|---|
Health and safety in a business environment RN6142/D/506/1794 |
Level 1 | 2 | 10 |
Meet and welcome visitors in a business environment RN6142/A/506/1799 |
Level 1 | 2 | 20 |
Understand working in a customer service environment RN6142/L/506/2083 |
Level 1 | 3 | 25 |
Use a telephone and voicemail system RN6142/K/506/1796 |
Level 1 | 2 | 20 |
Administer finance RN6142/R/506/1890 |
Level 2 | 4 | 21 |
Administer human resource records RN6142/T/506/1879 |
Level 2 | 3 | 28 |
Administer parking dispensations RN6142/R/506/1887 |
Level 2 | 3 | 25 |
Administer the recruitment and selection process RN6142/A/506/1883 |
Level 2 | 3 | 25 |
Archive information RN6142/T/506/1865 |
Level 2 | 3 | 14 |
Bespoke Software RN6142/F/502/4396 |
Level 2 | 3 | 20 |
Buddy a colleague to develop their skills RN6142/M/506/1895 |
Level 2 | 3 | 19 |
Collate and report data RN6142/L/506/1810 |
Level 2 | 3 | 19 |
Communication in a business environment RN6142/H/506/1893 |
Level 2 | 3 | 19 |
Contribute to the organisation of an event RN6142/L/506/1869 |
Level 2 | 3 | 23 |
Data Management Software RN6142/J/502/4559 |
Level 2 | 3 | 20 |
Deliver customer service RN6142/A/506/2130 |
Level 2 | 5 | 27 |
Develop customer relationships RN6142/Y/506/2149 |
Level 2 | 3 | 18 |
Develop working relationships with colleagues RN6142/R/506/1789 |
Level 2 | 3 | 19 |
Employee rights and responsibilities RN6142/L/506/1905 |
Level 2 | 2 | 16 |
Exploring Social Media RN6142/F/505/6880 |
Level 2 | 2 | 16 |
Handle mail RN6142/D/506/1813 |
Level 2 | 3 | 15 |
Know how to publish, integrate and share using social media RN6142/R/505/3515 |
Level 2 | 5 | 40 |
Maintain and issue stationery and supplies RN6142/Y/506/2295 |
Level 2 | 3 | 18 |
Manage diary systems RN6142/L/506/1807 |
Level 2 | 2 | 12 |
Manage personal performance and development RN6142/L/506/1788 |
Level 2 | 4 | 18 |
Organise business travel or accommodation RN6142/D/506/1875 |
Level 2 | 4 | 23 |
Payroll Processing RN6142/T/505/1238 |
Level 2 | 5 | 20 |
Prepare text from notes using touch typing RN6142/K/506/1815 |
Level 2 | 4 | 26 |
Prepare text from recorded audio instruction RN6142/T/506/1817 |
Level 2 | 4 | 15 |
Prepare text from shorthand RN6142/M/506/1816 |
Level 2 | 6 | 46 |
Presentation Software RN6142/M/502/4622 |
Level 2 | 4 | 30 |
Principles of business document production and information management RN6142/T/506/1901 |
Level 2 | 3 | 21 |
Principles of customer relationships RN6142/K/503/8194 |
Level 2 | 3 | 18 |
Principles of digital marketing RN6142/D/502/9931 |
Level 2 | 5 | 40 |
Principles of equality and diversity in the workplace RN6142/J/506/1806 |
Level 2 | 2 | 10 |
Principles of marketing theory RN6142/D/502/9928 |
Level 2 | 4 | 30 |
Principles of providing administrative services RN6142/J/506/1899 |
Level 2 | 4 | 25 |
Principles of team leading RN6142/R/506/2294 |
Level 2 | 5 | 37 |
Process information about customers RN6142/R/506/2134 |
Level 2 | 3 | 14 |
Processing customers’ financial transactions RN6142/F/601/8320 |
Level 2 | 4 | 8 |
Produce business documents RN6142/Y/506/1809 |
Level 2 | 3 | 24 |
Produce minutes of meetings RN6142/Y/506/1812 |
Level 2 | 3 | 13 |
Provide administrative support for meetings RN6142/H/506/1876 |
Level 2 | 4 | 28 |
Provide reception services RN6142/H/506/1814 |
Level 2 | 3 | 15 |
Spreadsheet Software RN6142/F/502/4625 |
Level 2 | 4 | 30 |
Store and retrieve information RN6142/R/506/1811 |
Level 2 | 4 | 19 |
Understand employer organisations RN6142/A/506/1964 |
Level 2 | 4 | 40 |
Understand the safe use of online and social media platforms RN6142/L/505/3514 |
Level 2 | 4 | 35 |
Understand the use of research in business RN6142/A/506/1818 |
Level 2 | 6 | 40 |
Use and maintain office equipment RN6142/J/506/1868 |
Level 2 | 2 | 10 |
Using Email RN6142/M/502/4300 |
Level 2 | 3 | 20 |
Website Software RN6142/R/502/4631 |
Level 2 | 4 | 30 |
Word Processing Software RN6142/R/502/4628 |
Level 2 | 4 | 30 |
Analyse and present business data RN6142/M/506/1945 |
Level 3 | 6 | 24 |
Contribute to the development and implementation of an information system RN6142/A/506/1916 |
Level 3 | 6 | 21 |
Deliver a presentation RN6142/M/506/1914 |
Level 3 | 3 | 17 |
Develop a presentation RN6142/K/506/1913 |
Level 3 | 3 | 11 |
Monitor information systems RN6142/F/506/1917 |
Level 3 | 8 | 43 |
Participate in a project RN6142/F/506/1934 |
Level 3 | 3 | 19 |