City & Guilds Level 2 Certificate in Customer Service
500/6329/7
- Level: Level 2
- Type: Vocationally-Related Qualification
- Status: Available to learners
- Offered in England: Yes
- Awarding body: City & Guilds Limited (Recognised)
- Total credits: 13
- Guided learning hours: 115
- Total qualification time: 130
- Assessment methods: Multiple Choice Examination, Practical Demonstration/Assignment
Units (3)
| Unit | Level | Credits | GLH |
|---|---|---|---|
Delivery of effective customer service RN6142/J/600/1003 |
Level 2 | 6 | 50 |
Supporting the customer service environment RN6142/F/504/1358 |
Level 2 | 7 | 65 |
Supporting the customer service environment RN6142/J/600/0658 |
Level 2 | 7 | 65 |