AIM Qualifications Level 2 Award in Customer Service
600/7646/X
- Level: Level 2
- Type: Occupational Qualification
- Status: Available to learners
- Offered in England: Yes
- Awarding body: AIM Qualifications (Recognised)
- Total credits:
- Guided learning hours: 80
- Total qualification time: 130
- Assessment methods: Coursework, E-assessment, Multiple Choice Examination, Portfolio of Evidence
Units (2)
| Unit | Level | Credits | GLH |
|---|---|---|---|
Delivering Effective Customer Service RN5322/H/504/6147 |
Level 2 | 32 | |
Understanding Good Customer Service RN5322/K/504/6148 |
Level 2 | 48 |