Pearson BTEC Level 1 Award in Principles of Customer Service
601/5304/0
- Level: Level 1
- Type: Vocationally-Related Qualification
- Status: Available to learners
- Offered in England: Yes
- Awarding body: Pearson Education Ltd (Recognised)
- Total credits: 6
- Guided learning hours: 49
- Total qualification time: 60
- Assessment methods: Portfolio of Evidence
Units (2)
| Unit | Level | Credits | GLH |
|---|---|---|---|
Customer Service Principles RN5133/M/506/8863 |
Level 1 | 3 | 21 |
Understanding How to Work in a Customer Service Role RN5133/T/506/8864 |
Level 1 | 3 | 28 |