SFJ Awards Level 3 Certificate in Management Skills
603/4769/7
- Level: Level 3
- Type: Occupational Qualification
- Status: Available to learners
- Offered in England: Yes
- Awarding body: SFJ Awards (Recognised)
- Total credits: 28
- Guided learning hours: 121
- Total qualification time: 280
- Assessment methods: Portfolio of Evidence, Practical Demonstration/Assignment
Units (32)
| Unit | Level | Credits | GLH |
|---|---|---|---|
Chair and lead meetings RN5351/Y/506/1924 |
Level 3 | 3 | 10 |
Collaborate with other departments RN5351/M/506/1931 |
Level 3 | 3 | 14 |
Contribute to the development and implementation of an information system RN5351/A/506/1916 |
Level 3 | 6 | 21 |
Contribute to the improvement of business performance RN5351/D/506/1911 |
Level 3 | 6 | 33 |
Deliver a presentation RN5351/M/506/1914 |
Level 3 | 3 | 17 |
Develop a presentation RN5351/K/506/1913 |
Level 3 | 3 | 11 |
Develop working relationships with colleagues RN5351/T/617/4421 |
Level 3 | 4 | 25 |
Encourage innovation RN5351/J/506/2292 |
Level 3 | 4 | 14 |
Gather, analyse and interpret customer feedback RN5351/D/506/2170 |
Level 3 | 5 | 24 |
Implement and maintain business continuity plans and processes RN5351/K/506/1930 |
Level 3 | 4 | 25 |
Implement change RN5351/T/506/1929 |
Level 3 | 5 | 28 |
Make effective decisions RN5351/F/600/9715 |
Level 3 | 3 | 10 |
Manage conflict within a team RN5351/K/506/1927 |
Level 3 | 5 | 25 |
Manage individuals' development in the workplace RN5351/L/506/1922 |
Level 3 | 3 | 10 |
Manage individuals’ performance RN5351/J/506/1921 |
Level 3 | 4 | 20 |
Manage knowledge in own area of responsibility RN5351/T/600/9730 |
Level 3 | 4 | 15 |
Manage personal and professional development RN5351/T/506/2952 |
Level 3 | 3 | 12 |
Manage team performance RN5351/A/506/1821 |
Level 3 | 4 | 21 |
Negotiate in a business environment RN5351/H/506/1912 |
Level 3 | 4 | 18 |
Participate in a project RN5351/F/506/1934 |
Level 3 | 3 | 19 |
Plan, allocate and monitor work of a team RN5351/J/617/6478 |
Level 3 | 5 | 35 |
Principles of business RN5351/D/506/1942 |
Level 3 | 10 | 74 |
Principles of leadership and management RN5351/A/617/4419 |
Level 3 | 6 | 40 |
Principles of people management RN5351/M/617/4420 |
Level 3 | 5 | 26 |
Procure products and/or services RN5351/M/506/1928 |
Level 3 | 5 | 35 |
Promote equality, diversity and inclusion in the workplace RN5351/T/506/1820 |
Level 3 | 3 | 15 |
Resolve customers’ complaints RN5351/R/506/2151 |
Level 3 | 4 | 22 |
Resolve customers’ problems RN5351/K/506/2169 |
Level 3 | 4 | 19 |
Support remote or virtual teams RN5351/A/506/1933 |
Level 3 | 4 | 18 |
Know how to follow disciplinary procedures RN5351/L/617/6479 |
Level 4 | 4 | 20 |
Manage risk in own area of responsibility RN5351/L/600/9619 |
Level 4 | 4 | 25 |
Provide leadership and direction for own area of responsibility RN5351/F/507/9527 |
Level 4 | 5 | 30 |