TQUK Level 2 Certificate in Principles of Team Leading (RQF)
603/2997/X
- Level: Level 2
- Type: Other Vocational Qualification
- Status: Available to learners
- Offered in England: Yes
- Awarding body: Training Qualifications UK Ltd (Recognised)
- Total credits: 19
- Guided learning hours: 170
- Total qualification time: 190
- Assessment methods: Portfolio of Evidence
Units (11)
| Unit | Level | Credits | GLH |
|---|---|---|---|
Health and safety procedures in the workplace RN5355/A/616/9026 |
Level 2 | 1 | 10 |
Principles of developing working relationships with colleagues RN5355/T/616/8862 |
Level 2 | 2 | 15 |
Principles of equality and diversity in the workplace RN5355/K/616/8843 |
Level 2 | 2 | 10 |
Principles of handling information and mail RN5355/F/616/9027 |
Level 2 | 4 | 15 |
Principles of team leading RN5355/T/616/8859 |
Level 2 | 5 | 37 |
Understand business RN5355/H/616/9022 |
Level 2 | 4 | 32 |
Understand customers RN5355/A/616/9009 |
Level 2 | 2 | 20 |
Understand how to communicate work-related information RN5355/K/616/9023 |
Level 2 | 3 | 23 |
Understand how to deliver customer service and resolve problems RN5355/T/616/9025 |
Level 2 | 3 | 30 |
Principles of managing performance and conflict in the workplace RN5355/M/616/9024 |
Level 3 | 4 | 35 |
Understand how to develop and deliver a presentation RN5355/J/616/9028 |
Level 3 | 3 | 11 |