ProQual Level 2 Certificate in Business Skills
610/5399/5
- Level: Level 2
- Type: Vocationally-Related Qualification
- Status: Available to learners
- Offered in England: Yes
- Awarding body: ProQual Awarding Body (Recognised)
- Total credits: 29
- Guided learning hours: 160
- Total qualification time: 290
- Assessment methods: Portfolio of Evidence
Units (45)
| Unit | Level | Credits | GLH |
|---|---|---|---|
Being a Customer Service Champion RN5334/D/651/5137 |
Level 2 | 10 | 80 |
Building and Maintaining Sales Relationships RN5334/L/651/5014 |
Level 2 | 10 | 80 |
Communication for Business RN5334/D/651/4930 |
Level 2 | 4 | 30 |
Delivering Customer Service to Challenging Customers RN5334/M/651/5150 |
Level 2 | 12 | 100 |
Developing a Business Vision and Goals RN5334/R/651/5160 |
Level 2 | 8 | 50 |
Developing and Delivering Presentations RN5334/L/651/4953 |
Level 2 | 10 | 50 |
Exploring Business Potential RN5334/D/651/5155 |
Level 2 | 8 | 50 |
Handling Customer Complaints RN5334/R/651/5151 |
Level 2 | 12 | 100 |
Information Management for Business RN5334/A/651/4949 |
Level 2 | 10 | 80 |
Leading Meetings in a Business Setting RN5334/A/651/4985 |
Level 2 | 8 | 50 |
Managing Brand Identity and Reputation RN5334/J/651/5012 |
Level 2 | 8 | 60 |
Managing Cash Flow for Business RN5334/A/651/5163 |
Level 2 | 10 | 90 |
Managing Conflicts in the Work Environment RN5334/D/651/4986 |
Level 2 | 12 | 100 |
Managing Customer Payments RN5334/F/651/5165 |
Level 2 | 10 | 80 |
Managing Team Communications RN5334/T/651/4956 |
Level 2 | 10 | 70 |
Monitoring and Developing Employees RN5334/R/651/4955 |
Level 2 | 12 | 80 |
Negotiating and Closing Sales RN5334/K/651/5013 |
Level 2 | 10 | 70 |
Office Software – Fundamental Skills RN5334/F/651/4931 |
Level 2 | 7 | 35 |
Planning Business Direction RN5334/T/651/5152 |
Level 2 | 8 | 50 |
Preparing and Paying Wages RN5334/H/651/5166 |
Level 2 | 8 | 70 |
Principles and Practice of Business Administration RN5334/M/651/4936 |
Level 2 | 4 | 15 |
Principles and Practice of Business Banking RN5334/D/651/5164 |
Level 2 | 10 | 80 |
Principles and Practice of Customer Service RN5334/H/651/5067 |
Level 2 | 7 | 50 |
Principles and Practice of Email Marketing RN5334/J/651/5176 |
Level 2 | 8 | 50 |
Principles and Practice of Financial Records for Business RN5334/Y/651/5162 |
Level 2 | 12 | 100 |
Principles and Practice of Freelance Services RN5334/A/651/5154 |
Level 2 | 10 | 80 |
Principles and Practice of Personal Development RN5334/T/651/4929 |
Level 2 | 4 | 15 |
Principles and Practice of Reception Duties RN5334/R/651/4937 |
Level 2 | 7 | 30 |
Principles of Document Design and Production RN5334/Y/651/4948 |
Level 2 | 10 | 70 |
Principles of Team Leadership RN5334/K/651/4952 |
Level 2 | 7 | 50 |
Processing Customer Information RN5334/H/651/4950 |
Level 2 | 8 | 50 |
Processing Customer Information RN5334/J/651/5068 |
Level 2 | 8 | 50 |
Promoting Equality and Diversity RN5334/J/651/4951 |
Level 2 | 8 | 70 |
Promoting Team Wellbeing RN5334/Y/651/4984 |
Level 2 | 9 | 70 |
Providing Customer Support Online RN5334/K/651/5069 |
Level 2 | 8 | 70 |
Running a Home-Based Business RN5334/Y/651/5153 |
Level 2 | 10 | 70 |
Selling Products and Services Face to Face RN5334/A/651/5064 |
Level 2 | 10 | 80 |
Selling Products and Services Internationally RN5334/F/651/5066 |
Level 2 | 10 | 80 |
Selling Products and Services Remotely RN5334/D/651/5065 |
Level 2 | 10 | 80 |
SEO for Business RN5334/F/651/4996 |
Level 2 | 8 | 70 |
Social Media for Business RN5334/Y/651/4993 |
Level 2 | 8 | 70 |
Supporting Work Practices in a Business Environment RN5334/L/651/4944 |
Level 2 | 8 | 55 |
Understanding Business Structures RN5334/T/651/5161 |
Level 2 | 7 | 50 |
Understanding Sales Tools and Technologies RN5334/K/651/5040 |
Level 2 | 7 | 40 |
Winning and Retaining Customers RN5334/T/651/4992 |
Level 2 | 10 | 80 |