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Open Awards Level 2 End-Point Assessment for ST0072 Customer Service Practitioner

610/4666/8

• Level: Level 2
• Type: End-Point Assessment
• Status: Available to learners
• Offered in England: Yes
• Awarding body: Open Awards (Recognised)
• Total credits:
• Guided learning hours:
• Total qualification time:
• Assessment methods: Observation, Professional Discussion

Open official specification

Units (3)

Unit	Level	Credits	GLH
ST0072 – Apprentice Showcase RN5289/J/651/2854	Level 2		0
ST0072 – Practical Observation RN5289/R/651/2858	Level 2		0
ST0072 – Professional Discussion RN5289/F/651/2861	Level 2		0