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ISP Level 2 Certificate in Professional Sales

610/3823/4

• Level: Level 2
• Type: Vocationally-Related Qualification
• Status: Available to learners
• Offered in England: Yes
• Awarding body: Institute of Sales Professionals (Recognised)
• Total credits: 13
• Guided learning hours: 65
• Total qualification time: 130
• Assessment methods: Portfolio of Evidence

Open official specification

Units (18)

Unit	Level	Credits	GLH
Understand Legal, Regulatory and Ethical Frameworks RN6012/T/651/0463	Level 2	2	10
Understand Market Segmentation RN6012/K/651/0450	Level 2	3	15
Understand Sales Targets RN6012/L/651/0451	Level 2	2	10
Generating and Qualifying Sales Leads RN6012/R/651/0453	Level 2	3	15
Selling to Customers Face-to-Face RN6012/T/651/0454	Level 2	6	30
Selling to Customers Remotely RN6012/Y/651/0455	Level 2	6	30
Team Working RN6012/H/651/0459	Level 2	4	20
Time Management in Sales RN6012/M/651/0461	Level 2	2	10
Understand Change in the Workplace RN6012/L/651/0460	Level 2	3	15
Understand Customer Behaviour RN6012/A/651/0456	Level 2	3	15
Understand Customer Service RN6012/D/651/0457	Level 2	4	20
Understand Individual Performance RN6012/F/651/0458	Level 2	3	15
Understand Sales Digital Technology Systems RN6012/M/651/0452	Level 2	3	15
Understand Sales Professional Learning and Development RN6012/R/651/0462	Level 2	2	10
Understand the Sales Process RN6012/F/651/0449	Level 2	2	15
Personal Motivation and Sales Performance RN6012/A/650/7929	Level 3	2	10
Solving Problems RN6012/R/651/0354	Level 3	4	20
Understand Sales Communication RN6012/L/650/7899	Level 3	3	15