NCFE Level 2 Certificate in Principles of Team Leading
603/3883/0
- Level: Level 2
- Type: Vocationally-Related Qualification
- Status: Available to learners
- Offered in England: Yes
- Awarding body: NCFE (Recognised)
- Total credits:
- Guided learning hours: 160
- Total qualification time: 180
- Assessment methods: Portfolio of Evidence
Units (13)
| Unit | Level | Credits | GLH |
|---|---|---|---|
Introduction to mentoring RN5156/L/617/3601 |
Level 2 | 20 | |
Principles of equality and diversity in the workplace RN5156/R/617/3597 |
Level 2 | 15 | |
Principles of team leading RN5156/F/617/3594 |
Level 2 | 40 | |
Understand business RN5156/J/617/3595 |
Level 2 | 30 | |
Understand customers RN5156/D/507/5968 |
Level 2 | 20 | |
Understand health and safety procedures in the workplace RN5156/D/617/3599 |
Level 2 | 10 | |
Understand how to communicate work-related information RN5156/L/617/3596 |
Level 2 | 20 | |
Understand how to deliver customer service and resolve problems RN5156/F/507/5980 |
Level 2 | 30 | |
Understand how to develop working relationships with colleagues RN5156/Y/617/3598 |
Level 2 | 15 | |
Understand personal development RN5156/R/617/3602 |
Level 2 | 15 | |
Introduction to coaching RN5156/J/617/3600 |
Level 3 | 20 | |
Understand how to develop and deliver a presentation RN5156/T/507/4339 |
Level 3 | 15 | |
Understand how to manage performance and conflict in the workplace RN5156/D/507/5646 |
Level 3 | 35 |