iCQ Level 2 Certificate in Customer Service (RQF)
600/3423/3
- Level: Level 2
- Type: Occupational Qualification
- Status: Available to learners
- Offered in England: Yes
- Awarding body: iCan Qualifications Limited (Recognised)
- Total credits: 13
- Guided learning hours: 115
- Total qualification time: 130
- Assessment methods: Portfolio of Evidence
Units (2)
| Unit | Level | Credits | GLH |
|---|---|---|---|
Delivery of effective customer service RN5325/J/600/1003 |
Level 2 | 6 | 50 |
Supporting the customer service environment RN5325/J/600/0658 |
Level 2 | 7 | 65 |